Terms of Service

Welcome to Glyf. These Terms of Service ("Terms") govern your access to and use of the Glyf application and services (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

By accessing or using Glyf, you confirm that you are at least 16 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Service Description

Glyf is a software-as-a-service (SaaS) application that provides automated data extraction from financial documents such as invoices, receipts, and bills. The Service uses advanced processing technology to analyze uploaded documents and extract structured data for your use.

Features and functionality may vary based on your subscription tier and are subject to change as we continue to improve the Service.

Glyf is a document-processing tool. It is not a tax advisory firm within the meaning of the German Tax Advisory Act (Steuerberatungsgesetz, StBerG), does not provide individual tax or legal advice, and its automated functions do not constitute business-like assistance in tax matters. You remain responsible for how you use the extracted data.

3. User Accounts & Responsibilities

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Accurate Information: You agree to provide accurate and complete information when creating your account and to keep this information up to date.
• Notification of Breach: You must promptly notify us at contact@glyf.pro if you suspect unauthorized access to your account.
• Data Verification: Results from our automated data extraction engine are provided for reference purposes only. You are solely responsible for reviewing and verifying all extracted data before use in financial, tax, or legal matters.
• Own Records: You are responsible for maintaining your own copies of the source documents you upload. Glyf is not a system of record and does not guarantee the retention, availability, or recovery of your documents or extracted data.

4. Acceptable Use Policy

You agree not to use the Service to:

• Upload or process documents containing illegal content
• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the Service
• Use automated scripts to access the Service in a manner that exceeds reasonable use
• Resell, redistribute, or commercially exploit the Service without authorization

We reserve the right to suspend or terminate accounts that violate this policy.

5. Intellectual Property

• Your Content: You retain all ownership rights to the documents you upload and the data extracted from them. We do not claim ownership of your content. You authorize us to host, store, process, transmit, and analyze your uploaded content solely to perform this contract and provide the Service to you, in accordance with our Privacy Policy; this authorization ends when your content is deleted. You warrant that you are entitled to upload the content and that it does not infringe the rights of any third party or violate applicable law.
• Our Platform: The Glyf platform, including its design, features, code, and branding, is our intellectual property and is protected by copyright and other laws. You may not copy, modify, or reverse-engineer any part of the Service.
• License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms.

6. Subscription & Billing

• Subscription Tiers: The Service offers various subscription tiers with different features and usage limits. Your access to certain features may be limited based on your current tier.
• Free Trial: We may offer a free trial with limited usage. Trial terms and limitations are displayed within the Service.
• Payment: If you subscribe to a paid tier, you agree to pay all applicable fees. Fees are non-refundable except as required by law.
• Changes to Pricing: We may change the fees for a paid tier by giving you at least six (6) weeks' advance notice by email. A new price applies only to billing periods beginning after it takes effect and never to a period already paid. If you do not agree to a price change, you may terminate your subscription before it takes effect; if you do not terminate, the new price applies from the effective date.

7. Right of Withdrawal for Consumers

If you are a consumer, you have a statutory right to withdraw from a paid subscription contract as set out below.

Withdrawal Instructions

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Ahmed Feyzi Genc, St. Magnus Str. 113, 28217 Bremen, Germany; email: contact@glyf.pro) of your decision to withdraw from this contract by a clear statement (for example, a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, we will reimburse to you all payments received from you without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw. We will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

If you requested that the provision of the service begin during the withdrawal period, you shall pay us a reasonable amount which corresponds to the proportion of the service already provided up to the point at which you inform us of your withdrawal, compared with the full scope of the contract.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

— To Ahmed Feyzi Genc, St. Magnus Str. 113, 28217 Bremen, Germany, email contact@glyf.pro:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
— Ordered on (*)/received on (*):
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is notified on paper):
— Date:
(*) Delete as appropriate.

8. Termination

8.1 Termination by User

You may terminate your account at any time through your account settings. Upon termination, your account enters a 30-day grace period during which you may reverse the termination and recover your account and data. After 30 days, your data is permanently deleted in accordance with our Privacy Policy.

8.2 Termination for Inactivity

Accounts that remain inactive for 90 days are subject to automatic termination. We will notify you via email at 45, 60, 67, and 75 days of inactivity before any action is taken. Users with active paid subscriptions are exempt from inactivity policies.

8.3 Termination by Glyf

We may terminate or suspend your account if you violate these Terms, fail to pay applicable fees, or engage in conduct that is harmful to other users or the Service. In such cases, we will provide notice where reasonably possible.

9. Limitation of Liability & Disclaimers

Availability:The Service is provided "as available." We do not promise uninterrupted or error-free operation and may modify, suspend, or discontinue features from time to time.

Statutory Rights for Consumers: If you are a consumer, the statutory rules on liability for defects and on the conformity of digital products (§§ 327 ff. of the German Civil Code, BGB) apply in full. Nothing in these Terms excludes or limits those mandatory rights.

Automated Processing:Glyf's automated data extraction assists with document processing but may produce inaccuracies, in the way automated extraction is inherently expected to. It is provided for reference and requires your review; you must verify all extracted results before relying on them for any financial, tax, or legal purpose. This describes the agreed nature of the Service and does not limit the statutory rights referred to above.

Limitation of Liability:We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), and under any other liability that cannot be limited or excluded by law. For the slightly negligent breach of an essential contractual obligation (a "cardinal obligation" whose fulfilment makes the proper performance of the contract possible and on whose observance you may reasonably rely), our liability is limited to the foreseeable damage typical for this type of contract. Any further liability for slight negligence is excluded; in particular, for services we provide free of charge (including the free trial and any free tier), liability for slight negligence is excluded entirely.

Cap and Excluded Damages: Subject to the liability that cannot be limited under the paragraph above, we are not liable for indirect or consequential damage or lost profits, and our total liability for claims arising from these Terms or your use of the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and its conflict-of-law rules. If you are a consumer with your habitual residence in another country, the mandatory consumer-protection provisions of that country remain unaffected by this choice of law.

Any disputes should first be addressed through good-faith negotiation. To the extent legally permissible, the competent courts in Germany have jurisdiction; the mandatory statutory rules on the place of jurisdiction for consumers remain unaffected. We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German Consumer Dispute Resolution Act (VSBG).

11. Changes to Terms

We may update these Terms from time to time. We will give you at least six (6) weeks' advance notice of material changes by email or an in-Service notice. Material changes (those that shift the balance of the contract to your detriment) take effect only if you consent to them; if you do not consent within the notice period, we may terminate the contract at the earliest permitted date. For non-material changes (for example, editorial or technical adjustments), if we notify you and you do not object in text form within the notice period, the change is deemed accepted — we will point out this consequence and your right to object in the notice. Minor updates that do not affect your rights or obligations take effect when the updated "Last Updated" date is posted.

12. Contact Information

If you have questions about these Terms, please contact us at:
Email: contact@glyf.pro